Artificial intelligence has become incredibly popular and accessible, piquing the interest of more and more people who are eager to give it a try. A recent survey conducted in the United States aimed to determine the most common uses of artificial intelligence.
Just a year ago, artificial intelligence wasn’t a topic at the forefront of many people’s minds. However, in November of last year, OpenAI’s ChatGPT made a splash and brought the era of artificial intelligence into the public eye, showcasing its incredible capabilities while also sparking some concerns.
Given how easily accessible ChatGPT is to the average person, it’s no surprise that many individuals have given it a go. But what are their thoughts on the results? WordFinder, a language-related tool, was interested in the matter and decided to survey 1,024 Americans and 103 AI experts about their experience with ChatGPT. Here’s what they found:
While almost half of the respondents (46%) stated that they had tried ChatGPT once or twice, only 19 percent use it several times a week, and a mere 5 percent utilize it every day. Men seemed to be more interested, with 62 percent of them trying AI compared to 43 percent of women. The most active users belonged to the Z generation, whereas the least active users were, surprisingly, not the baby boomers born between 1946 and 1964, but rather, individuals from the X generation. Despite the existence of previous artificial intelligence solutions, a considerable number of individuals (62 percent) only became aware of the possibility with the appearance of ChatGPT.

In general, people tend to use ChatGPT for short periods of time, with most spending between 6 and 10 minutes conversing with it. A mere 2 percent of respondents admitted to using it for over an hour. The survey also revealed that ChatGPT is most popular among users in the technology industry, with 62 percent of those polled using the AI tool. The healthcare (59%) and marketing (56%) sectors also make significant use of ChatGPT. In contrast, those in construction, business services, and education tend to use it less, with only around half of AI users in these industries.
The survey then shifted focus to where people tend to use ChatGPT and whether there are any consequences for using it in the workplace. Almost a quarter of respondents admitted to using ChatGPT while on the job, with 29 percent of them doing so without their employer’s knowledge, primarily in business services. However, the majority of people who were caught using ChatGPT faced only minor consequences. About 18 percent of respondents were simply asked to explain how they were using it, while 5 percent received a warning and 4 percent were reprimanded. Only a small percentage (2%) faced termination as a result of their ChatGPT usage.
The survey also shed light on which industries are more likely to use ChatGPT with their employer’s knowledge. Marketing takes the lead with 76%, followed by education with 70% and healthcare with 58%. Meanwhile, those in business services (50%), construction (31%) and technical fields (30%) are more likely to use ChatGPT without their employer’s knowledge.
In terms of ChatGPT’s main use, respondents mostly use it for generating ideas (41%), followed by content creation (20%), responding to emails (14%), writing code (11%), and crafting resumes or cover letters (about 10%).
Interestingly, most respondents don’t seem too worried about being replaced by GPT. 81% said they were not worried about losing their jobs to AI, 13% were unsure, and only 6% expressed some level of concern about being replaced by artificial intelligence.